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Question - Topic: PCs | MS based
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PunchMan
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Posted On: 2017-05-24 22:53:18
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How to fix my Dell PC taking forever to load Web pages?

Hey all,
I have a nearly new Dell PC that all of a sudden is taking forever loading Web pages :(
To be exact, half the time it loads Web pages Ok, half a time it take from few Minutes to for ever loading Web pages. And NO the problem is not the Internet connection or destination Sites, since there are others in same room beside me, and they can access same Web pages instantly.
What is going on all of a sudden with my Dell PC? How can I fix this?
Thank you for your assistance, as this is making me totally miserable :(

Answers & Comments: 47
MoonStruck
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1 month 1 week ago

The first thing that comes to mind is your 'browser' - check Tools/Options in Firefox, which should basically be the same for IE, Edge, or Chrome and check your advanced settings to see if the browser is 'remembering your history'. I would also suggest your totally 'clear your cache' AND run a 'Disk Cleanup'. All of these steps combined should get you running just as fast as your mates. Hope this helps you and would love to hear back on it.

Cheers!

Trish
vienna_boy
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4 months 3 weeks ago

Seems to me like you need to run a PC Tune up software on your PC.
And although suggestions below are good, to be exact CCleaner is good, there are better PC Tune Up choices than CCleaner as you can see here:

http://www.pcmag.com/article2/0,2817,2371155,00.asp
PunchMan
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4 months 2 weeks ago
Thank you for sharing this list with us.
However it does not have Malwarebytes listed on it, which according to some People is a Top tool for speeding up PCs.

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rhplace
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4 months 3 weeks ago

What browser are you using? Some browsers perform better than others especially if you are using a number of extensions or plugins.

For improving performance, I recommend the free version of Advanced System Care. I have tried most of the popular programs and ASC seems to be the best at cleaning/optimizing a PC without causing problems.
PunchMan
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4 months 3 weeks ago
RH, I am using all 3 browsers, but mainly Chrome & FF.
And thank you for your suggestion of using this Advanced System Care. Are you sure it is totally free? If yes, I shall download and run it after I run the 2 software suggested by WMT.
rhplace
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4 months 3 weeks ago
Ok, Chrome has an issue of using up a lot of memory. I no longer run Chrome in default mode, but use the --process-per-site switch. The entire target line should look like this - C:\Users\Martin\AppData\Local\Chromium\Application\chrome.exe --process-per-site.

Advanced Systemcare Free (there is a paid version) will do much more than CCleaner. Download it at http://www.majorgeeks.com/files/details/advanced_systemcare_10.html.

You'll find your PC will be much faster.
rhplace
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4 months 3 weeks ago
Also, when you run ASC, under "Clean and Optimize" feature, click on Select All (this will check all boxes). Then click on Scan. When completed have ASC "fix" everything. NOTE: the default option will remove all your browser history.
PunchMan
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4 months 3 weeks ago
rh, well I have this problem with both FF and Chrome browsers, so of course it is not just a Chrome issue. It must have something to do with my PC resolving DNS addresses, or something like that.
So I am running CC now as per WMT suggestion. After that, if that does not take care off it, then I shall run your recommended ASC, under "Clean and Optimize".
ThanX
vienna_boy
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4 months 3 weeks ago
Be aware of Advanced System Care, since it is by a Chinese company. And as we know China is one of the main epicenters of all Cyber attacks. Just saying.
rhplace
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4 months 3 weeks ago
Vienna_Boy - that may be, but one of the highest rated antivirus (2015) was from China (though they lost ground in the last couple of years). Just because something is "Chinese" doesn't mean it's a inherently a problem and your generalization is unwarranted. I know the company's history and while it wasn't stellar in the beginning, they've cleaned up their act considerably and now offer some great products.

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webmasterteddy
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4 months 3 weeks ago

Sounds like you have something in your browsers cache and/or in your temp directory trying to phone home sucking up your limited resources...

If this was on my bench, I would install a couple of programs called "CCleaner" and "SuperantiSpyware".
After they finish installing, Run CCleaner first then run SuperAntiSpyware and let them clean up all the junk other programs have left behind.

Also maybe check the cooling fans especially if they are buzzing or rattling, also the CPU Cooler fan and the intake and exhaust screens.
If they are plugged up your computer might be having a "Heat Stroke" problem, if left too long it can be fatal to your CPU/processor.

Reboot and see if it runs any better...

Good Luck,
Wmt
PunchMan
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4 months 3 weeks ago
WMT, so I went and uninstalled both my Chrome & FF browsers, and the problem still persists.

As far as your recommendation of CCleaner, Yes Ok I will do that next.
If that does not work, then I shall install SuperAntiSpyware you suggested.

As far as cooling fans, they are running without a pip of noise. FYI, this is relatively brand new Dell all in one big screen PC.
webmasterteddy
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4 months 3 weeks ago
hello again, some folk like the all-in-one approach and others like me choose to have the one-at-a-time approach. make sure you set a "system restore point" just in case something goes wrong. then it can be put back to where it was before the attempted fix. these problems happen from time to time, but not often...

wmt
PunchMan
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4 months 3 weeks ago
WMT, so after 3 Hours of Analyzing and running CCLeaner is done!
WOW that took too long.
And so far, that is for last 15 Minutes, my browser feels normal again. That is it is really FAST. Man I can Kiss you :)
Well, lets not Jump the Gun, I have to see how my browsing will go over the next few days. But so far real good :)
webmasterteddy
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4 months 3 weeks ago
That's good news, glad to be of help...
Please run the SuperAntiSpyware as well, CCleaner only takes out the trash, SuperAntiSpyware removes any/most Spy/Maulware that might be there as well...

Be Safe,
Wmt
webmasterteddy
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4 months 3 weeks ago
What Anti-Virus program are you using?

Wmt
rhplace
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4 months 3 weeks ago
Good question. With Windows 8.x and 10 I now have returned to recommending Windows Defender (built-in and has very good ratings as of 2017), however I also install Cryptoprevent (free and updated manually) and/or Bitdefender Anti-Ransomware (also free) for all my clients. I also install Bitdefender TrafficLight add-on for Chrome and Firefox.

On my own PC's I am fortunate enough to have a lifetime license for Malwarebytes 3.0 so I also use that for my own computers.
rhplace
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4 months 3 weeks ago
I do recommend Malwarebytes 3.0 free over SuperAntiSpyware although there's no reason not to run both as manual scanners.
webmasterteddy
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4 months 3 weeks ago
Absolutely rhplace, I second that...
I use Avast Free because it has a good detection record and has a small memory foot print as well "better for older computers". Anti-Virus is a personal preference, just do your research.

Wmt
webmasterteddy
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4 months 3 weeks ago
These things change year to year.
rhplace
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4 months 3 weeks ago
They sure do. I stopped recommending Microsoft Security Essentials because of it's low detection rates a couple of years ago (MS considered it a 'baseline' antivirus). Then with Windows 8/10 they improved the detections rates and incorporated it into the OS. I have now returned to MSE for Windows 7 and Windows Defender for 8/10, however I still have concerns around Ransomware so include additional protections that are compatible.
rhplace
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4 months 3 weeks ago
I have tried Panda (was good, not so much now), Avira, Avast, AVG and Bitdefender (all free editions). Avast seems good, but I don't like the fact it doesn't include an uninstaller. Bitdefender is also good, but is a bit overprotective and lacks customization in the free edition. I've used Bitdefender and Panda for older OS's, but Panda has a lower detection rate (2017). Whatever works for folks with older OS's like Vista or XP.
rhplace
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4 months 3 weeks ago
Lastly, I don't think anyone needs to pay for an Antivirus for a personal PC. Some businesses require Security Appliances and/or Endpoint Protection so must purchase annual licenses.
webmasterteddy
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4 months 3 weeks ago
The uninstaller for Avast is in "programs and features" in windows 7 and10.
I have in the past had trojans remove or hide the uninstaller and/or the Settings links in AV Proggiez.
I have moved away from MSE because it phones home since WinME, sending scan logs back to MS. In fact I have "Hog Tied" Windows 10 so it can't phone home as well...

Yea, free is good!

Wmt
rhplace
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4 months 3 weeks ago
According to Avast they indicate that "Using the Avast Uninstall Utility is the most reliable uninstallation method as it removes all program files from your system." The Avast Uninstall Utility is a separate download as the uninstaller isn't always found in "programs and features" and even when it is, Avast prefers you use their tool.

As for MSE, any cloud based antivirus (and many companies use cloud technology) will "phone home." Some of this reporting can be turned off.
webmasterteddy
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4 months 3 weeks ago
Hey, Punchman...
How's it running now?
PunchMan
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4 months 3 weeks ago
To you all: my browsing is for sure faster now, that is close to Normal now. But still it is not as fast as the other peoples browsing speeds. That is now and then my Web page still hangs.

So WMT, I went ahead and installed SuperAntiSpyware and I am running it. Couple of points:
1- It is very annoying as to how it does not tell you what progress has been made and what % remains
2- After 1 Hour it finished, saying I have 377 threats, which are Adware!
I removed them anyway.
PunchMan
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4 months 3 weeks ago
And as I posted this message, my browser hanged again :(
While others browsing is fast and normal!
rhplace
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4 months 3 weeks ago
Try Advanced Systemcare.
PunchMan
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4 months 3 weeks ago
All right, so so far I have tried CCleaner & SuperAntiSpyware, and it has not done the trick. So if you really think Advanced Systemcare will do it, I will try it.
But by now I am thinking the problem is somewhere in this Dumb ASS Dell PC having issue with resolving Internet connection. That is I think the problem is with my Dell PC and Internet connection.
rhplace
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4 months 3 weeks ago
I would definitely use ASC. It will fix a lot of problems.
webmasterteddy
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4 months 3 weeks ago
Yea, internet connections can be a pain to diagnose...
Have you tried unplugging your router "All the cables and power" for like 1-2 min...?
Their modem/routers have a brain fart about once a month...
Their chipsets are trash, old tech bandaided with new software and are prone to malfunctioning...

give it a try and reboot the computer after, let us know what happens...

Wmt
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4 months 3 weeks ago
PunchMan, I assume you are running MicroShaft WinBlows 10, it has been said as of late some of the WinBlows 10 updates are broken and are causing problems like you have been describing...
rhplace
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4 months 3 weeks ago
Punchman, OK so if you haven't yet run ASC let's get back to basics here and answer a few questions:

1) What is your OS - Windows 10? How much ram? What is your Free Space on the HD?

2) What is the antivirus you are using (also is it a full security suite)? Any Antispyware programs?

I know you ran SuperAntiSpyware and found adware, but sometimes tracking cookies are identified as adware.

Please consider running Malwarebytes free and ASC as well.
PunchMan
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4 months 3 weeks ago
WMT, in answers to your points:
1- Our internet provider is Comcast
2- I am running Win 10 version, installed about 1 Year ago.
And yes from MicroShaft :)

But again please keep in mind:
1- My browsing speed was OK up to few weeks ago
2- There are many other People in same room as I, as I am working from a co-working space, and they all have fast Web browsing. And I have fast browsing on my Lapotop too
PunchMan
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4 months 3 weeks ago
rhplace, 1st Thanks for all your help here.
2nd, thanks GOD for this Anoox, since I have not been able to get such good help anywhere else.

Now in answer to your Qs:
1- Win 10
2- Anti virus I have is Bitdefender. And of course I added CCleaner & SuperAntiSpyware last few days.

And ok, I can try Malwarebytes too.
Boy you really likes that ASC :)
If no results soon, then I shall download and run ASC as well.
rhplace
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4 months 3 weeks ago
I use ASC for all my own computers and clients PC's too.It really speeds up the PC (even the free version) and saves me a lot of time over any other tools. There are some options in ASC to secure your privacy even from Microsoft

I would download and run Malwarebytes first, then try ASC. I believe you will be very happy with the results.
PunchMan
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4 months 3 weeks ago
Ok, I have to finish some urgent work before catching the ride home.
Which work progress rate is being KILLED by my Web Browser hanging up every 2 or 3 pages due to this problem :(
So by tonight or tomorrow I shall download and run Malwarebytes first.
If that does not work either, then try ASC.
But I have this suspension that this problem has to do with my Dell PC having gone Stupid in regard to making Internet connection.
We shall see.
webmasterteddy
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4 months 3 weeks ago
Yes, Malwarebytes is a good app to run here, might try Junkware removal tool "Jrt", "Tdsskiller" Rootkit removal tool as well.

If these can't fix this problem, you might want to see what windows updates, if any were installed before this problem started.
If a windows update was installed just before this all started, uninstall the update.
reboot and let us know what happens...

Wmt
webmasterteddy
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4 months 3 weeks ago
You might want to disable Windows Update "Automatic Install" and just set it to download and "Ask" before installing before you reboot... to see if the update is responsible...
rhplace
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4 months 3 weeks ago
Except that in Windows 10 you cannot disable Windows Updates "automatic Install" as there is no such option. You can delay updates for 35 days or delay the restart after an update occurs, but options are limited with Windows 10.

I think you either have a trojan or other virus-like infection which Malwarebytes will likely find and remove for you or you have an invalid or other non-optimal setting which ASC will likely fix for you.

One step at a time.
webmasterteddy
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4 months 3 weeks ago
Yes I agree, the thought was if the other fix's were not working. then to look to windows update. Lifewire and Ghacks have been reporting win10 connection errors since the last patches...
The delay in installing downloaded patches was just to see if it was the problem in the short term.

Just a thought...

Wmt
rhplace
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4 months 3 weeks ago
And Punchman - I've been in technology since 1976 and have worked on computers since 1981 - I've been doing this a long time. I haven't even seen a "rootkit" yet on any computer I've worked on and I've worked on thousands of PC's.

Follow my suggestions and take it one step at a time.
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4 months 3 weeks ago
yea, you are correct my bad.
The Defer option is not available in the "Home" version either.
Windows 10 is behaving more and more like a virus every day...lol
Just my opinion...

Wmt
webmasterteddy
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4 months 3 weeks ago
Yea, scanning for a "Root Kit" maybe one step to far here, I have been around since long before GUI as well but that discussion is for another time and place...

I will leave you to it...

Good Luck,
Wmt
PunchMan
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4 months 2 weeks ago
RhPlace, I have installed Malwarebytes and ran it and it found NOTHING bad.
However for the last few Hours it seems like my computer is back to Normal!
Keeping my fingers crossed that this killer problem is (somewhat meretriciously) resolved. Thanks to you still :)
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4 months 1 day ago
I was wondering if the issue was completely solved? There are a couple of things that can have adverse effects on your computer that is new hardware or software in addition to those mentioned above. There is one possible solution that was not mentioned above and that is using a restore point that is just prior to your problems starting. This may prove faster and easier, and If your computer seems to be back to normal you may want to clean it up using some of the above suggestions, if needed.

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